I find the better path forward, bring the right people together, and then we make the magic happen. AI forward. Creatively minded. Deeply business-smart.
I don't just spot the problem. I find the path no one else saw.
14 years of pattern recognition across mortgage ops, national media, and retail leadership.
02
People follow me because I actually listen first.
Cross-functional teams move fast when everyone feels heard. That is the environment I build.
03
AI is not my buzzword. It is my toolbox.
I built and shipped custom GPT tools into production mortgage workflows. Not a pilot. Live.
04
Creative thinking is how I solve business problems.
A decade in broadcast journalism trained my eye for story, clarity, and ideas that actually stick.
What I Bring
Not a list of skills. A set of superpowers.
Hover to pause
Team Catalyst
I bring the right people into the room and give them what they need to do their best work.
Collaboration
Strategic Clarity
I see where things are going before everyone else does. And I can explain it simply enough to move people.
Vision
AI Forward
Custom GPT tools. Automation pipelines. Real workflows improved. Not prototypes, not decks.
Implementation
Project Leadership
Scoping, sequencing, stakeholder alignment, and on-time delivery across hundreds of projects.
Execution
Relationship Builder
People trust me fast. I read the room, adapt my energy, and make people feel like the most important person in the conversation.
Trust
Creative Thinker
A decade in journalism trained my eye for story, clarity, and ideas that actually stick. I bring that lens to every business problem.
Originality
Process Architect
I find the friction, redesign the system, and ship something that makes the team wonder how they ever did it the old way.
Improvement
Quality Champion
Compliance, accuracy, and standards aren't just checkboxes. They are what makes trust possible at scale.
Integrity
Cross-functional Connector
Ops, compliance, tech, and creative all speak different languages. I am fluent in all of them.
Bridge
Deadline Driven
1,500+ national news segments on deadline. I do not miss. I do not panic. I deliver.
Reliability
Google PM Certified
Google Project Management Professional Certificate. The credential that put a title to what I had already been doing for years.
Certified
Team Catalyst
I bring the right people into the room and give them what they need to do their best work.
Collaboration
Strategic Clarity
I see where things are going before everyone else does. And I can explain it simply enough to move people.
Vision
AI Forward
Custom GPT tools. Automation pipelines. Real workflows improved. Not prototypes, not decks.
Implementation
Project Leadership
Scoping, sequencing, stakeholder alignment, and on-time delivery across hundreds of projects.
Execution
Relationship Builder
People trust me fast. I read the room, adapt my energy, and make people feel like the most important person in the conversation.
Trust
Creative Thinker
A decade in journalism trained my eye for story, clarity, and ideas that actually stick.
Originality
Process Architect
I find the friction, redesign the system, and ship something that makes the team wonder how they ever did it the old way.
Improvement
Quality Champion
Compliance, accuracy, and standards aren't just checkboxes. They are what makes trust possible at scale.
Integrity
Cross-functional Connector
Ops, compliance, tech, and creative all speak different languages. I am fluent in all of them.
Bridge
Deadline Driven
1,500+ national news segments on deadline. I do not miss. I do not panic. I deliver.
Reliability
Google PM Certified
Google Project Management Professional Certificate. The credential that put a title to what I had already been doing for years.
Certified
Experience
14 years. Always the one people call.
Different industries. Different problems. Same result: things worked better when I was involved.
2024 – 2026
Veterans United / Neighbors Bank Columbia, MO
VUX Specialist
Quality assurance in mortgage operations. Then I kept asking "why does this take so long?" Built and shipped custom AI tools that actually cut manual processing time. Not a side project. In production.
AI ToolsQAProcess ImprovementEncompassCompliance
2022
University of Missouri System Columbia, MO
Senior Media Producer
75+ commercial projects managed from first call to final cut. Clients came back because the work was good and working with me was easy.
Project ManagementClient RelationsCreative Direction
2018 – 2021
E.W. Scripps National / Remote
Producer & Editor
1,500+ national news segments. Rebuilt the post-production workflow from nothing into something that made a distributed team faster and more consistent. That is process design without the title.
Workflow DesignRemote TeamsEditorial Leadership
2016 – 2018
Sinclair Jefferson City, MO
Creative Services Producer
1,000+ campaigns. Managed budgets, vendors, creative teams, and clients simultaneously. Advertisers renewed because the work earned it.
Budget ManagementVendor RelationsClient Retention
2010 – 2016
AT&T · Socket Telecom Columbia, MO
Store Manager + Sales Lead
Led a 10-person team, built the onboarding program, raised satisfaction scores, and consistently exceeded quota. The titles were manager and sales rep. The work was leadership and culture-building.
Team LeadershipTraining ProgramsSalesOperations
Selected Work
Problems I solved. Results that stuck.
01
AI Implementation · Mortgage Operations
Custom GPT for Loan Origination Support
Mapped the knowledge domain, built the tool, tested it against real edge cases, and deployed it to a live operations team. No engineering department. Just curiosity and follow-through.
Live
in production
02
Process Automation · Mortgage Operations
Automated Property Tax Lookup Integration
Saw a repetitive manual step, figured out how to eliminate it, and built an integration that made the data appear automatically during loan processing. Zero clicks added to anyone's day.
0
manual steps
03
Workflow Design · National Media
Post-Production Workflow Redesign at E.W. Scripps
A distributed team was moving too slowly and inconsistently. Rebuilt the entire post-production flow over 3.5 years. 1,500+ segments later, the team was faster and the output was sharper.
1,500+
segments improved
Let's connect
Let's make something great.
Looking for roles in business analysis, project management, AI implementation, or operations leadership. If you need someone who thinks creatively, moves quickly, and brings people with them, that is me.